After customers purchase a package, they are presented with onboarding questions. Your Job Search Genius platform has some pre-populated onboarding questions, but you can add and remove questions in your dashboard.
Tips 💡
- General best practices for developing questions
- Aim for a balance between gathering valuable insights and not overwhelming your customers. Consider asking 5-10 questions that span career goals, current situation, pain points, and interview preparation.
- Asking too many questions can lead to:
- Fatigue and decreased response quality
- Decreased likelihood of customers completing the questionnaire
- Aiming for 5-10 questions allows you to:
- Gather essential information
- Keep the questionnaire concise and focused
- Encourage customers to provide thoughtful responses
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Question bank
- Here are several questions you can consider asking to better understand your customers. You can rephrase questions so they can be used for different question types (e.g., multiple choice vs. short answer).
- Career Goals
- What specific job titles or industries are you interested in?
- What are your aspirations for career advancement?
- Current Situation
- Can you describe your current job and responsibilities?
- What are your biggest challenges in your current role?
- Why are you seeking career services at this time?
- Skills and Strengths
- What are your top 3 skills?
- Are there any skills or areas of development you'd like to improve?
- Job Search
- Are you currently looking for a new job or exploring new opportunities?
- What kind of job search support do you need (e.g., resume review, interview prep)?
- Are there any specific companies or job openings you're interested in?
- Personal Preferences
- What are your priorities in a new role (e.g., work-life balance, company culture, salary range)?
- Are you open to relocation or remote work opportunities?
- What kind of work environment do you thrive in?
Set and Edit Questions ✏️
In your dashboard, click "Configurations"
Then open Forms & Policies > Onboarding Questions
